The wonderful world of customer service.
Thousands have written about giving great customer service, how to exceed the customers expectations, and ensuring that the customer leaves with a smile on their face.
But what about the other-side of the equation?
Do we know how to receive great customer service?
Since middle school math, we’ve been taught [...]
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Despite the wonderful ability of social networking sites and technology have we lost touch with the human element? Depending on the relationship, I would say so.
Technology has made us connected on a global scale. At the same time, I would argue that it has made us disconnected.
For many, a Facebook Wall Post asking [...]
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The most important part of any structure is the base. Ask the Ancient Egyptians that built The Pyramids at Giza, or ask Adrian Smith and Bill Baker, chief architect and chief structural engineer respectively, when they designed Burj Dubai.
If you’re a business owner or manager, building a base to achieve exceptional customer service can [...]
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To all employees, of any company, in any industry, whether you work for yourself or for someone else:
I would like to ask you to join me in changing the world.
Yes, that is a very bold statement, but before you hit the back button on your browser please give me a moment to explain.
For READ(here), I have just finished [...]
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I love personal technology and specifically cellular phones. In this day and age, phones are more than just for talking or texting but our constant connection to the rest of the world.
My friends always asked me for advice on which phone to buy, so I thought to myself why not combine my love [...]
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Sherlock Holmes is, without a doubt, one of the greatest literary characters of all time. With the recent release of the latest movie, Sir Arthur Conan Doyle’s character has the spotlight shined upon him once again. After reading the stories and watching the recent blockbuster movie, I realized that there are many [...]
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